

We are committed to keeping your data secure and follow best practices to protect it. However, please note that we don't offer refunds (full or partial) after 30 days of paying your first invoice. If you aren't satisfied with TrackingTime, just let us know within the first 30 days and we will be happy to refund your money. Get in touch with us to receive your special offer! Do you offer a money-back guarantee? We want to make our platform as accessible as possible for everybody who is serious about productivity, specially to those amazing people who are committing their time to making our world a better place. We’re both proud and humbled by the many nonprofit and educational organizations around the world who work with TrackingTime.

Do you offer academic/non-profit pricing? Annual subscriptions for larger teams can be paid via credit card, bank transfer, or check. Monthly subscriptions are payable by international credit or debit cards (MasterCard, Visa, American Express, etc.). What payment options does TrackingTime accept? Also, when you archive users all their data won’t be deleted from your account, so that you can still create timesheets and reports for them. User fees are automatically prorated every time you add new users. You only pay for users marked as active in your account and are free to archive and re-activate users at any time as you see fit.

Sure! You can cancel, upgrade or downgrade your TrackingTime subscription at any time.
